Archive for the ‘tools’ Category

Monday, May 13th, 2013

Robots.txt and Invisible Characters – How One Hidden Character Could Cause SEO Problems

How syntax errors in robots.txt can cause SEO problems.

If you’ve read some of my blog posts in the past, then you know I perform a lot of SEO technical audits.  As one of the checks during SEO audits, I always analyze a client’s robots.txt file to ensure it’s not blocking important directories or files.  If you’re not familiar with robots.txt, it’s a text file that sits in the root directory of your website and should be used to inform the search engine bots which directories or files they should not crawl.  You can also add autodiscovery for your xml sitemaps (which is a smart directive to add to a robots.txt file).

Anyway, I came across an interesting situation recently that I wanted to share.  My hope is that this post can help some companies avoid a potentially serious SEO issue that was not readily apparent.  Actually, the problem could not be detected by the naked eye.  And when a problem impacts your robots.txt file, the bots won’t follow your instructions.  And when the bots don’t follow instructions, they can potentially be unleashed into content that should never get crawled.  Let’s explore this situation in greater detail.

A sample robots.txt file:

Sample Robots.txt File

Technical SEO – Cloaked Danger in a Robots.txt File
During my first check of the robots.txt file, everything looked fine.  There were a number of directories being blocked for all search engines.  Autodiscovery was added, which was great.  All looked good.  Then I checked Google Webmaster Tools to perform some manual checks on various files and directories (based on Google’s “Blocked URLs” functionality).  Unfortunately, there were a number of errors showing within the analysis section.

The first error message started with the User-agent line (the first line in the file).  Googlebot was choking on that line for some reason, but it looked completely fine.  And as you can guess, none of the directives listed in the file were being adhered to.  This meant that potentially thousands of files would be crawled that shouldn’t be crawled, and all because of a problem that was hiding below the surface…  literally.

Blocked URLs reporting in Google Webmaster Tools:

Blocked URLs in Google Webmaster Tools

 

Word Processors and Hidden Characters
So I started checking several robots.txt tools to see what they would return.  Again, the file looked completely fine to me.  The first few checks returned errors, but wouldn’t explain exactly what was wrong.  And then I came across one that revealed more information.  The tool revealed an extra character (hidden character) at the beginning of the robots.txt file.  This hidden character was throwing off the format of the file, and the bots were choking on it.  And based on the robots syntax being thrown off, the bots wouldn’t follow the instructions.  Not good.

Invisible Character in Robots.txt

I immediately sent this off to my client and their dev team tracked down the hidden character, and created a new robots.txt file.  The new file was uploaded pretty quickly (within a few hours).  And all checks are fine now.  The bots are also adhering to the directives included in robots.txt.

 

The SEO Problems This Scenario Raises
I think this simple example underscores the fact that there’s not a lot of room for error with technical SEO… it must be precise.  In this case, one hidden character in a robots.txt file unleashed the bots on a lot of content that should never be crawled.  Sure, there are other mechanisms to make sure content doesn’t get indexed, like the proper use of the meta robots tag, but that’s for another post.  For my client, a robots.txt file was created, it looked completely fine, but one character was off (and it was hidden).  And that one character forced the bots to choke on the file.

 

How To Avoid Robots.txt Formatting Issues
I think one person at my client’s company summed up this situation perfectly when she said, “it seems you have little room for error, SEO seems so delicate”.  Yes, she’s right (with technical SEO).  Below, I’m going to list some simple things you can do to avoid this scenario.   If you follow these steps, you could avoid faulty robots.txt files that seem accurate to the naked eye.

1. Text Editors
Always use a text editor when creating your robots.txt file.  Don’t use a word processing application like Microsoft Word.  A text editor is meant to create raw text files, and it won’t throw extra characters into your file by accident.

2. Double and Triple Check Your robots.txt Directives
Make sure each directive does exactly what you think it will do.  If you aren’t 100% sure you know, then ask for help.  Don’t upload a robots.txt file that could potentially block a bunch of important content (or vice versa).

3. Test Your robots.txt File in Google Webmaster Tools and Via Third Party Tools
Make sure the syntax of your robots.txt file is correct and that it’s blocking the directories and files you want it to.  Note, Google Webmaster Tools enables you to copy and paste a new robots file into a form and test it out.  I highly recommend you do this BEFORE uploading a new file to your site.

4. Monitor Google Webmaster Tools “Blocked URLs” Reporting
The blocked urls functionality will reveal problems associated with your robots.txt file under the “analysis” section.  Remember, this is where I picked up the problem covered in this post.

 

Extra Characters in Robots.txt – Cloaked in Danger
There you have it.  One hidden character bombed a robots.txt file.  The problem was hidden to the naked eye, but the bots were choking on it.  And depending on your specific site, that one character could have led to thousands of pages getting crawled that shouldn’t be.  I hope this post helped you understand that your robots.txt format and syntax are extremely important, that you should double and triple check your file, and that you can test and monitor that file over time.  If the wrong file is uploaded to your website, bad things can happen.  Avoid this scenario.

GG

 

Sunday, April 14th, 2013

You Might Be Losing Out – How To Make Sure Sitelink Extensions in Bing Ads Are Tracked Properly [Tutorial]

Bing Ads released sitelink extensions in October of 2012, which enables advertisers to provide additional links in their text ads.  Google AdWords has had ad sitelinks for some time, so this was a great addition by our friends at Bing Ads.  For example, if you were an ecommerce website selling sporting goods, you could provide ad sitelinks for your top categories, like football, baseball, basketball, etc. right beneath your standard text ad.  Sitelink extensions are great usability-wise, while they also provide a nice advantage in the SERPs (since they take up more real-estate).

Here are two examples of sitelink extensions in action (2 Formats):
Example of Sitelink Extensions in Bing Ads for Lucky Jeans

 

Example of Sitelink Extensions in Bing Ads for Adidas

So, let’s say you set up sitelink extensions for some of your campaigns, and you’re basking in the glory of those beautiful ads (and the click through they are getting).  But, maybe your reporting isn’t lining up clicks and visits-wise.  Sure, there are several reasons that could be happening, but maybe it got worse since you launched sitelink extensions.  Well, the reason could very well be the lack of tagging on your ad sitelinks.  If those additional URLs aren’t tagged properly, then your analytics package could very well be reporting that traffic as organic search.  And that would be shame.

In this post, I’m going to walk you through why this could be happening, and how to rectify the situation.  After reading this post, you might just run to Bing Ads today and make changes.  Let’s jump in.

Sitelink Extensions and Tracking Parameters
In Bing Ads, you can include sitelink extensions several ways.  First, you can add them manually via the Bing Ads web UI.  Second, you can use Bing Ads Editor to add them locally, and then upload them to your account.  And third, and possibly the top reason ad sitelinks don’t get tagged, is that you can import them from AdWords via the “Import from Google” functionality.  Note, the import from AdWords functionality is awesome, so don’t get me wrong.  It’s just that it’s easy to import ad sitelinks and not know they are there.  Then you run the risk of uploading untagged sitelink extensions.

How To Create Sitelink Extensions in Bing Ads

So, you need to make sure that your ad sitelinks are tagged properly, based on the analytics package you are using to track campaigns.  For example, if you are using Google Analytics, then you need to make sure that you identify each click coming from your sitelink extensions.  That means you should be appending tracking parameters to your sitelink URLs.  For Google Anlaytics, you can use URL Builder to tag your landing page URLs.

Tagging Sitelink URLs Using URL Builder

 

How To Tag Your Ad Sitelinks in Bing Ads
Again there are various ways to include sitelink extensions in your campaigns, from using the web UI to using Bing Ads Editor to using the “Import from Google” functionality.  I’ll quickly cover each method below to make sure you know where to apply your tracking parameters.

1.  The Bing Ads Web UI
You can currently apply ad sitelinks at the campaign level in Bing Ads.  When you access a campaign, you can click the “Ad Extensions” tab to include ad sitelinks.  Once there, you can click “Create” to add a new sitelink extension.  If you have other sitelink extensions set up across campaigns, you will see them listed (and you can apply those to your campaign if it makes sense).

Creating Sitelink Extensions Using the Bing Web UI

If you want to add a completely new sitelink extension, then click “Create New”.  When adding the sitelink extension, Bing Ads provide a field for link text and then a field for the destination URL.  When you add the URL, make sure your tracking parameters are added!  If not, your visits will show up as “Bing Organic” versus “Bing CPC”.  Good for the SEO team, but not so good for the paid search team.  :)

 

Adding Sitelinks Using the Bing Web UI

 

2. Bing Ads Editor
I love Bing Ads Editor.  It’s an awesome way to manage your campaigns locally and then sync with the Bing Ads web UI.  And as you can guess, there is functionality for adding and editing sitelink extensions in Bing Ads Editor.  You can access your sitelink extensions by clicking the “Ad Extensions” tab for any selected campaign.

Once you click the “Ad Extensions” tab, you can add sitelink extensions by clicking the “Create a Sitelink Extension” button from the top menu.  Then similar to the web UI, you can add the link text and the destination URL.  When adding your destination URLs, make sure your tracking parameters are added.

Adding Sitelinks Using the Bing Ads Editor

 

3. Import from Google (in Bing Ads Editor)
As I explained earlier, I love having the ability to import campaigns, changes, etc. from AdWords directly into Bing Ads Editor.  It makes managing campaigns across both platforms much more efficient.  But, I’ve seen advertisers import campaigns from AdWords that have sitelink extensions, but they don’t realize it.  Then they upload their campaigns to Bing Ads and don’t understand that prospective customers are clicking their sitelinks, visiting their sites, etc., but those visits aren’t being tracked correctly.  Again, those visits will show up as “Bing Organic” in your analytics reporting.

When you go through the process of importing your campaigns, make sure you double check the “Ad Extensions” tab for the newly-imported campaign.  You just might find sitelink extensions sitting there.  And yes, they very well could be left untagged.  Make sure you add your tracking parameters before uploading them to Bing Ads (from Bing Ads Editor).

You can also uncheck the “Ad Extensions” radio button when importing your campaigns from AdWords.  Then you can add your sitelink extensions directly in Bing Ads Editor (via the second method I covered earlier in this post.

Importing Sitelink Extensions in Bing Ads Editor

 

Sitelinks Are Powerful, But Only If They Are Tracked
Sitelinks extensions are a great addition to Bing Ads, and they absolutely can yield higher click through rates.  But, you need to make sure those clicks are being tracked and attributed to the right source – your Bing Ads campaigns!  I recommend checking your campaigns today to make sure your sitelink extensions have the proper tracking parameters appended.  If not, you can quickly refine those links to make sure all is ok.   And when everything is being tracked properly, you just might see a boost in visits, orders, and revenue being attributed to Bing Ads.  And that’s always a good thing.

GG

 

 

Thursday, March 21st, 2013

How To Properly Demote Sitelinks in Google Webmaster Tools

How to remove sitelinks in Google Webmaster Tools

I’ve received several questions recently about how to remove sitelinks in Google.  If you’re not familiar with sitelinks, they are additional links that Google provides under certain search listings.  Sitelinks enable users to drill deeper into a site directly from the search results.  You typically see sitelinks for branded searches.

For example, here are sitelinks for Amazon:
Sitelinks for Amazon.com

 

And here are sitelinks for the Apple iPad:
Sitelinks for Apple iPad


How Google Determines Sitelinks
Google algorithmically determines sitelinks for a given query/url combination.  This is based on a number of factors that Google takes into account.  For example, Google explains that it analyzes a site’s link structure to determine if there are additional links it can provide in the search results that will save users time (by quickly enabling them to link to core pages on your site).  Remember, Google always wants to connect users with the information they are seeking as fast as possible.

No, Google Doesn’t Always Get It Right
If you are checking your rankings and notice strange sitelinks showing up, you can always demote those links via Google Webmaster Tools.  For example, you might see sitelinks that are irrelevant, too granular, or links that could end up sending users to supporting pages that wouldn’t provide a strong user experience.  Whatever the case, you can take action.

For cases like this, you can use the “Sitelinks” section of Google Webmaster Tools to demote specific sitelinks.  Note, if you don’t have Google Webmaster Tools set up for your site, stop reading this post, and set it up NOW.  You can set up your account and verify your site in just a few minutes, and then you’ll receive a boatload of important data right from Google.

Demoting Sitelinks in Google Webmaster Tools
Once you set up a webmaster tools account, you can access the sitemaps section to begin demoting specific sitelinks.  Below is a step by step tutorial for demoting sitelinks that shouldn’t be showing up below your search listings.

1. Access the Sitelinks Section of Webmaster Tools
Access Google Webmaster Tools and click the “Configuration” tab, and then “Sitelinks” to access the demotion form.

How to access sitelinks in Google Webmaster Tools

2. Choose Wisely When Demoting Sitelinks
There are two text fields you need to concern yourself with in the “Sitelinks” section.  The first is labeled, “For this search result:” and it refers to the webpage that shows up in the search results that contains sitelinks.  I know this is where confusion starts to set in, so let me say that again (and show you what I mean).

The first text field is not for the sitelink URL you want to demote.  It’s for the webpage that the sitelinks show up for.  It’s the URL that’s displayed at the top of the search listing.  Note, if you are demoting a sitelink for your homepage, you can leave this field blank.  It’s also worth noting that Google provides the root URL of your site already in the text field, so you just need to worry about the remaining part of the URL, which is called the URI (everything after http://www.yourdomain.com/).

Enter search result when demoting sitelinks.

For example, if you were the VP of Marketing for Apple, and wanted to remove the “Refurbished iPad” sitelink for the iPad page, then you would enter http://www.apple.com/ipad/ in the first field.

How to remove sitelinks for the ipad search result.


3. Demote the Sitelink URL
The second field is where you will enter the URL of the sitelink you want to demote.  Using our Apple example above, you would enter http://store.apple.com/us/browse/home/specialdeals/ipad in the field to demote the “Refurbished” sitelink for the ipad URL.  That’s the refurbished iPad page on Apple’s site (and it’s where the sitelink in the search results points to).

Once you enter the URL, you can click the red “Demote” button.  Once you do, the demoted sitelink will be listed below the form with the search result it applies to, the specific sitelink URL, and a “Remove Demotion” button.  If you ever want to remove the demotion, just access this page again, and click “Remove Demotion”.  Then give Google a few days to apply the changes.

Enter the sitelink url to demote.

 

Misc. Sitelink Information
Based on the questions I have received when helping clients demote sitelinks, I figured I would provide some additional information in this post.

1. How Long Does it Take for Google to Demote Sitelinks?
I’ve seen sitelinks get demoted in just a few days.  That said, it definitely varies per site…  I’ve seen it take a little longer in certain cases.  I recommend monitoring the sitelinks for the page in question for at least a week or two after demoting a sitelink.  If you notice that it’s still showing up, then revisit the form to make sure you demoted the right sitelink for the right search result.

2. How Many Sitelinks Can I Demote?
You can demote up to 100 URL’s via Google Webmaster Tools.  That should be plenty for most webmasters.  Actually, I’d argue that something is very wrong if you are demoting too many sitelinks…  You might want to analyze your internal navigation, including the anchor text, to see if Google is picking up something that it shouldn’t be.

Summary – Demotion Can Be A Good Thing
I hope this tutorial helped you better understand what sitelinks are and how to address the wrong sitelinks showing up in the search results.  If you notice any weird sitelinks showing up in the search results for your site, then visit Google Webmaster Tools and demote those specific sitelinks.  It’s one of the few times that a demotion could be a good thing.

GG

 

Friday, February 15th, 2013

How to Combine Custom Audiences in Facebook Ads to Enhance Your Targeting [Tutorial]

Custom Audiences in Facebook

Facebook recently released a powerful new option for advertisers called Custom Audiences.  Using custom audiences, advertisers can leverage their current in-house list of customers for targeting ads.  By uploading a list of emails, phone numbers, or UID’s, you can create a custom audience that can be used for targeting Facebook campaigns.

In my opinion, this was a brilliant move by Facebook.  It brings a unique targeting capability to the social network, and can be extremely useful on several levels.  For example, are you launching a new product?  Then use your custom audience to make sure your current customers know about the new product by reaching them on Facebook.  Know that a certain group of customers are interested in a given category of products?  Then use a custom audience to target just those customers with specific ads, copy, and calls to action.  The sky is the limit with regard to ideas for targeting your current set of customers, and I’ve been using custom audiences more and more recently.

Using Segmentation to Move Beyond Your One In-house Email List
A business can easily export its in-house email list and upload it to Facebook to create a custom audience.  It’s relatively straight-forward to do so, and you can accomplish this via Power Editor.  Once Facebook processes your list, it’s available to use when targeting an audience.  But, you shouldn’t stop there…  You can slice and dice your in-house email list and upload several files (if you have criteria for segmenting your list).

For example, do you know which customers are interested in which categories you sell?  Break those out.  Do you know which customers are tied to which purchases?  Sure you do, break those out too.  Once you do, you’ll have several targeted lists of emails that you can combine to hone your targeting.  And who doesn’t like that idea?

Combining Custom Audiences
When using Remarketing in AdWords, there is something called custom combinations.  When advertisers create a custom combination, they can create a remarketing audience that includes one audience, but excludes another.  That’s extremely powerful and provides a lot of flexibility for businesses trying to reach their customers via retargeting efforts.  Well, combining custom audiences in Facebook Ads enables you to do the same thing.

Here’s a simple hypothetical situation.  Let’s say you sold amazing new earphones that are invisible to the naked eye.  You already blasted an email out to your current customers and received some orders.  If your full email list was uploaded to Facebook as a custom audience (which should be done anyway), then you could create a second audience that includes customers that already purchased the new earphones.

Then, when you create a new campaign targeting your in-house email list (promoting your new earphones), you can exclude the list of customers that already purchased them.  This saves you from looking foolish, cuts down on wasted impressions, wasted clicks, and wasted budget.  Yes, that’s a simple example, but shows the power of creating custom combinations in Facebook.

How To Use Custom Combinations with Facebook Ads
Let’s quickly walk through how to set this up in Facebook.  Below, I’m going to explain how to first create a custom audience, and then how to upload and use a second audience (that can be used to hone your targeting).  Let’s create a custom combination using custom audiences in Facebook:

1. Export a straight list of customer emails as a .csv file.

Exporting a CSV of emails to create a custom audience.

 

2. Launch Power Editor and click the “Custom Audiences” Tab.
Note, if you’ve never used Power Editor, set that up now, download all of your campaigns, and then revisit this tutorial.

Custom Audience Tab in Facebook Ads

 

3. Click the “Create Audience” button and enter the name, description, and choose the type of list. 
For this list, click the “Emails” radio button.  You should also click “Choose File” button to locate the csv file we just created in the previous step.

The Custom Audience Dialog Box in Facebook Ads

 

4. Click “Create” and Facebook will upload your list and create your custom audience. 
Note, it could take a few hours for Facebook to process the file.  That depends on your list.  Remember, Facebook is going to scan the emails and try and match them up to current Facebook users.

 

5. Wait for Facebook to process your custom audience.
The status for the custom audience will say, “Waiting” while Facebook is processing the file.  That will change to “Ready” when the audience is ready to go.
You should also see the audience size (based on the users that Facebook could match up).

Custom Audience Status Message

 

6. Repeat the process in steps 1-5 to create a second custom audience (the hypothetical list of customers that already purchased our killer new earphones).
Make sure you give the new custom audience a descriptive name like “customers-invisible-earphones”.

 

7. Create a new campaign that will be used to target your current customers that have not purchased your new earphones yet.
Simply use the standard process for setting up a new Facebook campaign.

Creating a New Facebook Campaign

 

8. Select your custom audience.

When you create a new ad within your new campaign, you can hop down to the “Audience” tab.  You can click the button labeled “Use Existing Audience”.  Then select your full in-house email list.  That’s the first custom audience we created.

Use Existing Audience in Facebook Ads

 

9. Now select the custom audience to exclude.

Next, click the “Advanced Options” tab under “Audience”.  You will see an option for “Excluded Audiences”.   You can start typing the name of the custom audience containing customers that already purchased your earphones (the second custom audience we created).  The audience name should auto-populate when you start typing.  After selecting the audience, you should see the “Estimated Reach” number drop, based on excluding the new list.

Combining Custom Audiences to Enhance Targeting

 

10. That’s it, you have now used a custom combination to hone your targeting using Custom Audiences!
Your ads will now only be displayed to customers on your email list that have not purchased your new earphones yet.

Summary – Combine Audiences for Power
As I explained earlier, using custom audiences is a new and powerful way to reach a targeted audience on Facebook.   It combines the power of a current, in-house email list with the flexibility and intelligence of segmenting your audience.  Don’t look foolish, don’t waste clicks, and don’t waste budget.  Use custom combinations to slice and dice your current customer list.  Now go ahead.  Set up your campaign now.  :)

GG

 

Thursday, December 27th, 2012

Introducing SEO Bootcamp Princeton, A Hands-On SEO Training Course in Princeton NJ

SEO Training Topics

I absolutely love getting in front of a group of people to speak about SEO (and always have).  Over the past several years, I’ve led SEO training classes for clients covering a wide range of topics, from technical SEO to keyword research to content optimization to linkbuilding strategy.  Although I’ve really enjoyed leading classes like this, I’ve always wanted to launch a training program that anyone could sign up for, and not just clients.  Well, I finally put the program together, and it’s called SEO Bootcamp Princeton.

SEO Bootcamp Princeton is a three hour, in-person training course being held at the Johnson Education Center (at D&R Greenway) on January 17th, from 9AM to 12PM.  You can register online via EventBrite, and there’s a 20% off, early registration discount running through 12/31/12.  If you register by then, tickets are $145 versus the standard price of $179.

The Target Audience for SEO Bootcamp Princeton
So, what will you learn at SEO Bootcamp Princeton?  Put simply, you’ll learn a lot.  My goal is to make sure attendees can leave the training ready to make changes to their websites.  I’ve crafted the training so it can be valuable for any person marketing a business, from small business owners to corporate marketers.  SMB’s will learn the tactical knowledge necessary to build a solid SEO foundation, while corporate marketers can learn SEO best practices and techniques.

In addition, the training will be extremely valuable for creative professionals, including designers, programmers, copywriters, etc.  I used to work for a large agency in New York City, and I led a similar type of training there.  I can tell you that every creative professional left the training with a stronger understanding of Search Engine Optimization (SEO).  Actually, I know the training changed how some people performed their jobs on a regular basis…

For example, designers and programmers learned about search engine friendly ways to design and code sites, while copywriters learned how to perform keyword research and properly optimize content.  Professionals involved with information architecture (IA) learned how to best structure a navigation, while also learning the best ways to build an internal linking structure.  And everyone in the training learned about the risks of redesigning a website without taking SEO into account.

Those are just a few of the SEO topics you’ll learn more about at SEO Bootcamp Princeton.  Again, my goal is that you leave with a much deeper knowledge of SEO, that you can make changes immediately, and that you take SEO into account whenever working on a website, campaign, or redesign.  You can learn more about the topics I’m going to cover on the SEO Bootcamp Princeton webpage.

SEO Bootcamp Princeton is Job-Agnostic – All Levels and Positions Will Benefit

Technical and Creative Job Titles

Tools and Plugins
SEO is definitely a mix of art and science.  And in order to assist SEO professionals with several core tasks, there are many tools and plugins one can use.  During the training, I will highlight several of the tools and plugins that can make your job easier SEO-wise.  I’ve always said that when you combine the right tools with the right SEO knowledge, great things can happen.  And I’ll make sure to explain some of my favorites along the way.  From Firefox plugins to Chrome extensions to standalone software applications, you’ll leave the training with a list of tools that can help you on a regular basis.

SEO Tools Training

Major Algorithm Updates
I can’t leave this post without touching on a very important topic in SEO that’s affecting many business owners.  Google has launched several important algorithm updates since early 2011, including both Panda and Penguin.   As you can imagine, I receive calls every month from business owners that have gotten hammered by these updates.  During SEO Bootcamp Princeton, I will introduce each major algorithm update, and cover important insights based on helping a range of businesses deal with the aftermath of getting hit.  And more importantly, I can explain the best ways to avoid getting hit in the first place.  You can read several of my case studies about Panda recovery and Penguin recovery if you are interested in learning more.

Panda and Penguin Algorithm Updates

Next Steps, Register Today
In closing, I’m ultra-excited about SEO Bootcamp Princeton.  If you are interested in registering, you can sign up via the EventBrite page.  Again, there’s a 20% off, early registration discount running through 12/31.  After 12/31, the standard pricing will be $179 per seat.  If you have any questions about the training, don’t hesitate to contact me.  It would be great to see you there!

GG

 

Monday, December 17th, 2012

Trackbacks in Google Analytics – How To Analyze Inbound Links in GA’s Social Reports

Trackbacks in Google Analytics

In May of 2012, Google Analytics introduced trackbacks in its social reporting.  If you’re not familiar with trackbacks, they enable you to understand when another website links to your content.  So, using Google Analytics, and the new trackbacks reporting, you could start to track inbound links you are building from across the web.

Note, if you want to perform advanced-level analysis of your links, you should still use more robust tools like Open Site Explorer or Majestic SEO.  But, trackbacks reporting is a quick and easy way to identify backlinks, and right within Google Analytics.  It can definitely supplement your link analysis efforts.

If you’re in charge of content strategy for your company, or if you are publishing content on a regular basis, then checking trackbacks reporting in GA can quickly help you understand the fruits of your labor.  But since trackbacks reporting isn’t immediately visible, I’ve written this post to explain how you can find trackbacks, and then what you can do with the data once you access the reporting.

Social Reports and Trackbacks
First, if you’re not familiar with social reporting in Google Analytics, you should check out my post from March where I cover how to use the new social reports to analyze content.  Social reports are a great addition to GA, but I still find many marketers either don’t know about them, or don’t know how to use them.  And that’s a shame, since they provide some great insights about the traffic coming from social networks, and the conversations going on there (at least for data hub partners).

Below, I’m going to walk you step by step through the process of finding links to your content via trackbacks reporting.  Once we find them, I’ll explain what you can do with your newly-found link data.

How To Find Trackbacks (Step by Step)
1. Access your Google Analytics reporting, and click “Traffic Sources”, “Social”, and then “Network Referrals”.

Trackback Reporting in Google Analytics

2. Next, click a network referral in the list like Google Plus, Twitter, Facebook, etc. Note, “Network Referral” is new language used by Google Analytics for “Social Network” or “Source”.

Network Referrals in Google Analytics

3. Once you click through a source, you should click the “Activity Stream” tab located near the top of the screen (right above the trending graph).

Activity Stream in Google Analytics Social Reports

4. Once you click the activity stream tab, you’ll need to click the dropdown arrow next to the “Social Network” label at the very top of the screen.  Once you do, you’ll see a link in that list for “Trackbacks”.  Click that link.

Finding Trackbacks in Google Analytics

5. Once you click the “Trackbacks” link, you will see the links to your content that Google Analytics picked up.

Viewing Trackbacks in Google Analytics Social Reports

Congratulations, you found the hidden treasure of trackbacks in Google Analytics!  Not the easiest report to find, is it?  Now let’s find out what you can do with the data.

What You Can Do Once You Find Trackbacks
First, I’ll quickly cover the data provided in the trackbacks reporting.  Google Analytics provides the following information for each trackback it picks up:

  • The date the trackback was picked up.
  • The title and URL of the page linking to your content.
  • The ability to launch and view your content that’s receiving the link.
  • And a quick way to isolate that content in your social reports (to view all social activity for that specific page).

Next, I’ll cover four ways you can benefit from analyzing trackbacks data in Google Analytics, including a bonus at the end.  Let’s jump in.

1. Understand the source of the trackback (Who is linking to you.)
Linkbuilding is hard.  So when your content builds links naturally, you definitely want to understand the source of those links.  Trackbacks in Google Analytics provides an easy and quick way to identify links to your content.  But once you build some links, you shouldn’t stop and have a tropical drink with a fancy umbrella as you admire your results.  You should analyze your newly-found inbound links.

For example, you should determine if the links are strong, relevant, and how much will those links help with your SEO efforts.  You should also determine which authors decided to link to you, what’s their background, and where else do they write?m

One of the first things you’ll see in trackbacks reporting is the title and URL of the page linking to your content.  At this point, you can click the small arrow icon next to the URL to open the referring page in a new window.  You can also click the “More” button on the right side of the page, and then click “View Activity” to be taken to the page linking to your content.

Viewing Trackbacks in Google Analytics

At this point, you can check out the article or post linking to you, understand who wrote the content, what they focus on, link to their social accounts, find their contact information, etc.  Building relationships with quality authors in your niche is a great way to earn links down the line.  Therefore, analyzing the people who already link to your content is low-hanging fruit.  Trackbacks in GA make it easy to find them.

2. Understand Your Content That’s Building Links
When I’m working with content teams, I always get the question, “what should we write about?”  I’m a big believer that a content generation plan should be based on data, and not intuition.  And trackbacks provide another piece of data to analyze.  Let’s face it, the proof is in the pudding from a linkbuilding standpoint.  Either your content builds links or it doesn’t.  If it does, you need to find out why that content built the links it did.  And if it didn’t build links, you need to document that and make sure you don’t make the same mistake again.

As I mentioned earlier, there are some outstanding link analysis tools on the market, like Open Site Explorer and Majestic SEO, and I’m not saying that trackbacks in Google Analytics are the end-all.  But, you can definitely use the reporting to quickly understand which content is building links.

Once you find trackbacks and identify the content that built those links, you can start to analyze and understand what drove interest.  Was it breaking news, evergreen content, how-to’s, industry analysis, etc?  Which topics were hot from a linkbuilding standpoint, and were those the topics you expected to build links?  If you find a subject that worked well in the past, you can build a plan for expanding on that topic.  Also, are the pages linking to you providing ideas for new posts?  Do the comments on the page provide ideas, what did the author mention, etc?  Trackbacks provide a mechanism for supplementing your analysis.

3. Join the conversation, Engage Influencers
I explained above how you can find the people (and websites) linking to your content.  That’s great, but you shouldn’t stop there.  If there’s a conversation happening on that referring page, then you should join the conversation.  If someone went to the extent to mention and link to your content, the least you can do is thank them, and provide value to the conversation.

Adding value to the conversation and engaging a targeted audience can help you build more credibility and connect with targeted people in your niche.  And as I mentioned above, you can connect with the author of the post via email or via their social accounts.

4. Understand Linkbuilding Over Time
Using the trending graph in Google Analytics, you can visually understand linkbuilding over time.  The graph at the top of the screen will show you the number of trackbacks earned over the time period you have selected in GA.  I’m not saying that it’s better than using other, dedicated link analysis tools, but this is a quick way to find link data right within Google Analytics.

Trackbacks Trending in Google Analytics

In addition, if you click the “More” button for any specific trackback, and then click “Page Analytics”, you can isolate specific pieces of content receiving links.  Note, I’ve been seeing a test in Google Analytics where “Page Analytics” is replaced by “Filter on this Page”.  Personally, I like “Filter on this Page” since it’s more intuitive.  Regardless, after clicking the link you can trend linkbuilding over time for a specific piece of content.

Viewing Trackbacks for a Specific Page

In addition, you can always compare timeframe to see how links were built during one timeframe versus another.  You might find some interesting things, like a piece of content that built more inbound links months later versus when the content was first published.  Then you can dig into the links to find out why…

Bonus: Export The Data!
As with any report in Google Analytics, you can easily export trackbacks data.  If you are viewing any trackbacks report, you can click “Export” at the top of the screen, and then choose a format to quickly export the data for further analysis in Excel.  Then you can slice and dice the data, combine data from other reports, etc.  What you do with the data depends on your own Excel skills.  :)

Exporting Trackback Data in Google Analytics

Summary – Quick Link Analysis in Google Analytics
I hope after reading this post you’re ready to jump into Google Analytics to hunt down trackbacks.  Again, Google didn’t necessarily make it super-easy to find trackbacks, but they are there.  Once you do find them, you can analyze those links to glean important insights that can help your future content and linkbuilding efforts.  Although there are more robust link analysis solutions on the market, trackbacks reporting is a quick and easy way to identify and then analyze inbound links.  I recommend checking out the reporting today.  You never know what you’ll find.  :)

GG

 

Wednesday, November 14th, 2012

Hunting False Negatives – How To Avoid False Negatives When Checking Redirects After a Website Redesign or Migration [Screaming Frog Tutorial]

How To Check Redirects Using Screaming Frog

Every webmaster has to deal with a website redesign or migration at some point.  And redesigns and migrations often mean that your URL structure will be impacted.  From an SEO perspective, when URL’s need to change, it’s critically important that you have a solid 301 redirection plan in place.  If you don’t, you can pay dearly SEO-wise.

I wrote a post for my Search Engine Journal column last spring titled “How to Avoid SEO Disaster During a Website Redesign” and implementing a 301 redirection plan was one of the most important topics I covered.  I find many webmasters and marketers don’t understand how SEO power is built URL by URL.  As your URL’s build up inbound links and search equity, it’s important that those URL’s maintain those links and equity.  If you change those URL’s, you must notify the search engines where the old content moved to, and that’s where 301 redirects come into play.

So, when you change URL’s, you run the risk of losing all of the links pointing to the older URL’s, and the search power that the URL’s contained.  That’s unless you 301 redirect the old URL’s to the new ones.  A 301 redirect safely passes PageRank from an old URL to a new one (essentially maintaining its search equity).

Unfortunately, I’ve seen many companies either not set up a redirection plan at all, or botch the plan.  That’s when they end up with a catastrophic SEO problem.  Rankings drop quickly, traffic drops off a cliff, sales drop, and nobody is happy at the company (especially the CMO, CFO, and CEO).

Traffic Drop After Website Redesign

Meet the False Negative Redirect Problem, A Silent Killer During Redesigns or Migrations:
Needless to say, properly setting up your redirects is one of the most important things you can do when redesigning or migrating your website.  That said, even if you address redirects and launch the new site, how do you know that the redirects are in fact working?  Sure, you could manually check some of those URL’s, but that’s not scalable.  In addition, just because an older URL 301 redirects to a new URL doesn’t mean it redirects to the correct URL.  If you don’t follow through and check the destination URL (where the redirect is pointing), then you really don’t know if everything is set up properly.

This is what I like to call the False Negative Redirect Problem.  For SEO’s, a false negative occurs when your test incorrectly shows that the redirects are working properly (they don’t test positive for errors), when in fact, the destination URL’s might not be resolving properly.  Basically, your test shows that the redirects are ok, when they really aren’t.  Incorrectly thinking that 301 redirects are working properly by only checking the header response code for the old URL can trick webmasters into believing the redesign or migration has gone well SEO-wise, when in reality, the destination URL’s could be 404’ing or throwing application errors.  It’s a silent killer of SEO.

False Negatives can be a Silent SEO Killer

How To Avoid the Silent SEO Killer When Changing Implementing Redirects
The false negative problem I mentioned above is especially dangerous when changing domain names (where you will often implement one directive in .htaccess or ISAPI_Rewrite that takes any request for a URL at one domain and redirects it to the same URL at another domain).  Just because it 301’s doesn’t mean the correct URL resolves.  Think about it, that one directive will 301 every request… but you need to check the destination URL to truly know if the redirects are working the way you need them to.  Unfortunately, many SEO’s only check that the old URL’s 301, but they don’t check the destination URL.  Again, that could be a silent killer of SEO.

Screaming Frog Hops to the Rescue
I mentioned “scalable” solutions earlier.  Well, Screaming Frog provides a scalable solution for checking redirects during a migration or website redesign.  Note, Screaming Frog is a paid solution, but well worth the $157 annual fee.  Using Screaming Frog, you can import a list of old URL’s from your analytics package or CMS and have it crawl those URL’s and provide reporting.  Running a two-step process for checking redirects and destination URL’s can help you understand if your redirects are truly working.  For example, you might find redirects that lead to 404’s, application errors, etc.  Once you find those errors, you can quickly change them to retain search equity.

Below, I’m going to walk you through the process of exporting your top landing pages from Google Analytics and checking them via Screaming Frog to ensure both the redirects are working and that the destination URL’s are resolving correctly.  Let’s get started.

What You’ll Need and What We’ll Be Doing

  • First, we are going to export our top landing pages from Google Analytics.
  • Second, we’ll use the CONCATENATE function in Excel to build complete URL’s.
  • Next, we’ll add the URL’s to a text file that we can import into Screaming Frog.
  • Then we’ll fire up Screaming Frog and import the text file for crawling.
  • Screaming Frog will crawl and test those URL’s and provide reporting on what it finds.
  • Then we can export the destination URL’s we find so we can make sure they resolve correctly.  Remember, just because the old URL’s 301 redirect doesn’t mean the destination URL’s resolve properly.  We are hunting for false negatives.
  • Last, and most importantly, you can fix any problematic redirects to ensure you maintain search equity.


How To Use Screaming Frog to Hunt Down False Negatives:

  1. Export Top Landing Pages from Google Analytics
    Access your Google Analytics reporting and click the “Content” tab, “Site Content”, and then “Landing Pages”.  Click the dropdown for “Show rows” at the bottom of the report and select the number of rows you want to view.Export top landing pages from Google Analytics

    Tip: If you have greater than 500 pages, then you can edit the URL in Google Analytics to display greater than 500 URL’s.   After first selecting a row count from the dropdown, find the parameter named table.rowCount= in the URL.  Simply change the number after the equals sign to 1000, 5000, 10000, or whatever number you need to capture all of the rows.   When you export your report, all of the rows will be included.

  2. Export the Report from Google Analytics
    Click the Export button at the top of the report and choose “CSV”.  The file should be exported and then open in Excel once it downloads.
    Exporting a report from Google Analytics
  3. Use Excel’s CONCATENATE Function to Build a Complete URL
    When the URL’s are exported from Google Analytics, they will not include the protocol or domain name.  That’s the beginning of a URL with http://www.yourdomain.com.  Therefore, you need to add this to your URL’s before you use them in Screaming Frog.  Excel has a powerful function called CONCATENATE, which lets you combine text and cell contents to form a new text string.  We’ll use this function to combine the protocol and domain name with the URL that Google Analytics exported.

    Create a new column next to the “Landing Page” column in Excel.  Click the cell next to the first landing page URL and start entering the following: =CONCATENATE(“http://www.yourdomain.com”, A8).  Note, change “yourdomain.com” to your actual domain name.  Also, A8 is the cell that contains the first URL that was exported from Google Analytics (in my spreadsheet).  If your spreadsheet is different, make sure to change A8 to whichever cell contains the first URL in your sheet.  The resulting text should be the complete URL (combining protocol, domain name, and URL exported from Google Analytics).  Then you can simply copy and paste the contents of that cell (which contains the formula) to the rest of the cells in that column.  The formula will automatically adjust to use the right landing page URL for that row. Now you have a list of all complete URL’s that you can import into Screaming Frog.

    Using the CONCATENATE function in Excel to buld URL's

  4. Copy all URL’s to a Text File
    Since all we want are the URL’s for Screaming Frog, you can select the entire new column you just created (with the complete URL’s) and copy those URL’s.  Then open a text file and paste the URL’s in the file.  You can use Notepad, Textpad, or whatever text editor you work with.  Save the file.

    Copy the URL list to a text file

  5. Fire Up Screaming Frog
    After launching Screaming Frog, let’s change the mode to “list” so we can upload a list of URL’s.  Under the “Mode” menu at the top of the application, click “List”, which enables you to use a text file of URL’s to crawl.   Then click “Select File” and choose the text file we just created.  Then you can click “Start” and Screaming Frog will begin to crawl those URL’s.

    Using List Mode to Crawl URL's

  6. Review Header Response Codes From the Crawl
    At this point, you will see a list of the URL’s crawled, the status codes, and the status messages.  Remember, all of the URL’s should be 301 redirecting to new URL’s.  So, you should see a lot of 301’s and “moved permanently” messages.  If you see 404’s at this point, those URL’s didn’t redirect properly.  Yes, you just found some bad URL’s, and you should address those 404’s quickly.  But that’s not a false negative.  It’s good to catch low-hanging fruit, but we’re after more sinister problems.

    Viewing 301 redirects after a Screaming Frog crawl

  7. Find the Destination URL’s for Your Redirects
    Now, just because you see 301 redirects showing up in the main reporting doesn’t mean the destination URL’s resolve correctly.  If you click the “Response Codes” tab, you’ll see the redirect URI (where the 301 actually sends the crawler).  THOSE ARE THE URL’S YOU NEED TO CHECK.    Click the “Export” button at the top of the screen to export the “Response Code” report.  This will include all of the destination URL’s.
    Finding Destination URL's via the Response Code Tab
  8. Copy All Destination URL’s to a Text File
    In Excel, copy the destination URL’s and add them to a text file (similar to what we did earlier). Make sure you save the new file.  We are now going to crawl the destination URL’s just like we crawled the original ones.  But, this process will close the loop for us, and ensure the destination URL’s resolve correctly.  This is where we could find false negatives.

    Exporting all destination URL's to excel from Screaming Frog

  9. Import Your New Text File and Crawl the Destination URL’s
    Go back through the process of selecting “List Mode” in Screaming Frog and then import the new text file we just created (the file that contains the destination URL’s).  Click “Start” to crawl the URL’s, and then check the reporting.

    Using List Mode to Crawl URL's

  10. Analyze the Report and Find False Negatives
    You should see a lot of 200 codes (which is good), but you might find some 404’s, application errors, etc.  Those are your false negatives.  At this point, you can address the errors and ensure your old URL’s in fact redirect to the proper destination URL’s.  Disaster avoided.  :)

    Finding and Fixing False Negatives Using Screaming Frog


Screaming Frog and Actionable Data: Beat False Negatives
Going through the process I listed above will ensure you accurately check redirects and destination URL’s during a website redesign or migration.  The resulting reports can identify bad redirects, 404’s, application errors, etc.  And those errors could destroy your search power if the problems are widespread.  I highly recommend performing this analysis several times during the redesign or migration to make sure every problem is caught.

Make sure you don’t lose any URL’s, which can result in lost search equity.  And lost search equity translates to lower rankings, less targeted traffic, and lower sales.  Don’t let that happen.  Perform the analysis, quickly fix problems you encounter, and retain your search power.  Redesigns or migrations don’t have to result in disaster.  You just need to look out for the silent SEO killer. :)

GG

 

Wednesday, August 8th, 2012

How To Use Index Status in Google Webmaster Tools to Diagnose SEO Problems

Index Status in Google Webmaster Tools

In late July, Google added Index Status to Webmaster Tools to help site owners better understand how many pages are indexed on their websites.  In addition, Index Status can also help webmasters diagnose indexation problems, which can be caused by redirects, canonicalization issues, duplicate content, or security problems.  Until now, many webmasters relied on using less-than-optimal methods for determining true indexation.  For example, running site: commands against a domain, subdomain, subdirectory, etc.  This was a maddening exercise for many SEO’s, since the number shown could radically change (and quickly).

So, Google adding Index Status was a welcome addition to Webmaster Tools.  That said, I’m getting a lot of questions about what the reports mean, how to analyze the data, and how to diagnose potential indexation problems.  So that’s exactly what I’m going to address in this post.  I’ll introduce the reports and then explain how to use that data to better understand your site’s indexation. Note, it’s important to understand that Index Status doesn’t necessarily answer questions.  Instead, it might raise red flags and prompt more questions.  Unfortunately, it won’t tell you where the indexation problems reside on your site.  That’s up to you and your team to figure out.

Index Status
The Index Status reports are under the “Health” tab in Google Webmaster Tools.  The default report (or “Basic” report) will show you a trending graph of total pages indexed for the past year.  This report alone can signal potential problems.  For most sites, you should see a steady increase in indexation over time.  For example, this is a normal indexation graph:

Basic Index Status Report in Webmaster Tools

But what about a trending graph that shows spikes and valleys?  If you see something like the graph below, it very well could mean you are experiencing indexation issues.  Notice how the indexation graph spikes, then drops, only to spike again.  There may be legitimate reasons why this is happening, based on changes you made to your site.  But, you might have no idea why your indexation is spiking, and would require further site analysis to understand what’s going on.  Once again, this is why SEO Audits are so powerful.

Trending Spikes in Index Status Basic Reporting

Advanced Report
Now it’s time to dig into the advanced report, which definitely provides more data.  When you click the “Advanced” tab, you’ll see four trending lines in the graph.  The data includes:

  • Total Indexed
  • Ever Crawled
  • Not Selected
  • Blocked by  Robots

“Total indexed” is the same data we saw in the basic report. “Ever crawled” shows the total number of pages ever crawled by Google (the cumulative total).  “Not selected” includes the total number of pages that have not been selected to be indexed, since they look extremely similar to other pages, or that redirect to other pages.  I’ll cover “Not selected” in more detail below.  And “Blocked by robots” is just that, pages that you are choosing to block.  Note, those are pages you are hopefully choosing to block…  More about that below.

Advanced Index Status Report in Google Webmaster Tools

What You Can Learn From Index Status
When you analyze the advanced report, you might notice some strange trending right off the bat.  For example, if you see the number of pages blocked by robots.txt spike, then you know someone added new directives.  For example, one of my clients had that number jump from 0 to 20,000+ URL’s in a short period of time.  Again, if you want this to happen, then that’s totally fine.  But if this surprises you, then you should dig deeper.

Depending on how you structure a robots.txt file, you can easily block important URL’s from being crawled and indexed. It would be smart to analyze your robots.txt directives to make sure they are accurate.  Speak with your developers to better understand the changes that were made, and why.  You never know what you are going to find.

The Red Flag of “Not Selected”
If you notice a large number of pages that fall under “Not selected”, then that could also signal potential problems.  Note, depending on the type of website you have, it might be completely normal to see a larger number of “Not selected” than indexed.  It’s natural for Google to run into some redirects and non-canonical URL’s while crawling your site. And that’s especially the case with ecommerce sites or large publishers.

But, that number should not be extreme…  For example, if you see the number of pages flagged as “Not selected” suddenly spike to 100K pages, when you only have 1,500 pages indexed, then you might have a new technical issue on your hands.  Maybe each page on your site is resolving at multiple URL’s based on a coding change.  That would yield many “Not selected” pages.  Or maybe you implemented thousands of redirects without realizing it.  Those would fall under “Not selected” as well.

Security Breach
Index Status can also flag potential hacking scenarios.  If you notice the number of pages indexed spike or drop significantly, then it could mean that someone (or some bot) is adding or deleting pages from your site.  For example, someone might be adding pages to your site that link out a number of other websites delivering malware.  Or maybe they are inserting rich anchor text links to other risky sites from newly-created pages on your site.  You get the picture.

Again, these reports don’t answer your questions, they prompt you to ask more.  Take the data and speak with your developers.  Find out what has changed on the site, and why.  If you are still baffled, then have an SEO audit completed.  As you can guess, these reports would be much more useful if the problematic URL’s were listed.  That would provide actionable data right within the Index Status reports in Google Webmaster Tools.  My hope is that Google adds that data some day.

Bonus Tip: Use Annotations to Document Site Changes
For many websites, change is a constant occurrence.  If you are rolling out new changes to your site on a regular basis, then you need a good way to document those changes.  One way of doing this is by using annotations in Google Analytics.  Using annotations, you can add notes for a specific date that are shared across users of the GA profile.  I use them often when changes are made SEO-wise.  Then it’s easier to identify why certain changes in your reporting are happening.  So, if you see strange trending in Index Status, then double check your annotations.  The answer may be sitting right in Google Analytics.  :)

Adding Annotations in Google Analytics

Summary – Analyzing Your Index Status
I think the moral of the story here is that normal trending can indicate strong SEO health.  You want to see gradual increases in indexation over time.  That said, not every site will show that natural increase.  There may be spikes and valleys as technical changes are made to a website.  So, it’s important to analyze the data to better understand the number of pages that are indexed, how many are being blocked by robots.txt, and how many are not selected based on redirects or canonical issues. What you find might be completely expected, which would be good.  But, you might be uncovering a serious issue that’s inhibiting important pages from being crawled and indexed.  And that can be a killer SEO-wise.

GG

 

Wednesday, July 18th, 2012

How To Use Social Reports in Google Analytics To Analyze Specific Blog Posts or Content [Tutorial]

Social Reports in Google Analytics

In March of this year, Google Analytics released a set of new reports for measuring the effectiveness of traffic from social networks.  It was a great addition and provides some valuable information about how social is affecting your business.  For example, you can view social referrers, content that received traffic from social networks, view conversations across certain social networks, view conversion data (including last click and assisted attribution), how social visitors flow through your site, and more.

One question I keep getting from business owners is how to easily analyze a piece of content they are tracking?  For example, let’s say a certain blog post went live recently, was heavily shared across social networks, and ended up driving a lot of traffic.  What if you want to isolate that page and view data via GA’s social reports?  Well, you can absolutely do that, and I’m going to walk you through some of the core insights you can glean from the reporting.  Let’s get started.

Isolating a Blog Post or Piece of Content
For this tutorial, I’m going to use a recent post of mine, which ended up being popular within the search marketing industry.  Last month, I attended the Google Agency Summit and found out that the old Google Wonder Wheel’s engine actually drives the Contextual Targeting Tool.  The Wonder Wheel was a great tool for finding related searches, based on actual Google data, and many in my industry loved using it.  Needless to say, search marketers were thrilled to find out the functionality can still be found in the Contextual Targeting Tool.  The post ended up getting shared quite a bit on Twitter, Facebook, and Google+.  Let’s take a look at the social reporting for this post.

You can isolate a page in two ways via social reporting in Google Analytics.  The first way is from the overview page, and the second way is from the Pages report.  Let’s jump to the Pages report, which will list your top content receiving traffic from social networks.  You can access this report by clicking “Traffic Sources”, “Social”, and then “Pages”.

The Pages Report in Google Analytics Social Reports

At this point, you will see a list of pages from your site, along with key metrics like visits, pageviews, time on site, data hub activities, etc.  I’ll cover what data hub partners are in a second.  For now, find the page you want to analyze and click the URL.  For me, I’m going to click the URL for my Google Wonder Wheel post, which had 1040 visits from social networks from June 20th through June 30th.

After clicking the URL, the Social Referral tab is the default view.  Here, you can view the social networks driving the most traffic to the post, along with viewing trending for all traffic versus trending for social traffic.  In addition, the primary dimension in the report is “Social Network”, which as I mentioned above, will display a list of social networks driving the most traffic to this specific post.  For me, Twitter, Facebook, and Google+ drove the most traffic to this post over the 10 day period.

Social Networks in Social Reports

Social Actions and Data Hub Partners
If you click the “Social Network and Action” dimension, you will see Data Hub Activities for the post. Data Hub partners are social networks that have chosen to share additional information with Google so users of Google Analytics can view that data within Google Analytics reporting.  The activity stream from data hub partners can provide rich information that can be organized and viewed via Social Reports.

Unfortunately, some of the big players in Social are not participating, like Facebook and Twitter.  This means you will only get basic data in your reporting from these networks.  Current Data Hub partners include Google+, Delicious, Blogger, Disqus, Diigo, Pocket, etc.  You can tell which social network is a data hub partner since there will be a data hub icon next to participating networks.  See the icon below.

Data Hub Partners in Social Reports

Back to our example.  If you click the “Social Network and Action” dimension, you can analyze Data Hub activities for specific pieces of content.  For example, you can view Google+ posts, +1’s, reshares, bookmarks from Delicious, Pocket saves, etc.  You can also view a graphical breakdown of the data hub activities to the right.  Again, I wish more social networks were data hub partners, so you could get a full view of activities like tweets, likes, etc. from major networks like Twitter and Facebook.  That said, this is still valuable, and we’ll get more granular next.

Data Hub Activities in Social Reports

Activity Stream and Special Treatment for Data Hub Partners
You can click the Activity Stream tab to view specific data hub activities across social networks.  Sure, it’s cool to see top-level activity like we’ve seen so far, but the activity stream gets much more specific.  When clicking the tab, you will see actual conversations and events from across data hub partners.  The default tab is the Conversations tab, which will display shares and comments from data hub actions. You will see specific users, their shares, what they wrote when sharing the content, resharing, or commenting on a post.   For example, you can view Google+ and Diigo information below for my Wonder Wheel post.

Activity Stream in Social Reports

It’s important to note that while analyzing the activity stream (starting with conversations), you’ll notice some great functionality for Google+ content.  For example, you can click a person’s photo to view their G+ profile and there are icons that let you know if the person shared an update, reshared someone else’s update, or commented on a G+ update.  Then you can click the dropdown arrow on the far right to view additional information, including the Google+ ripple for the piece of content, you can view specific shares on G+, etc.  This is awesome data, as you can find influencers, view their posts about your content, view +1’s from other G+ users, etc.

Viewing additional data for data hub partners.

The Power of Ripples
In particular, viewing the Google+ Ripple for a specific URL reveals incredible data.  I’ve written previously about how to analyze G+ Ripples, and you should definitely check out that post.  Ripples enable you to see how your content was shared across Google+, from user to user.  You can also view influencers, sharing sequences, links to each public Google+ post, view shares over time, etc.  Spend some time with Ripples… you can find some incredible information.

Viewing Google Plus Ripples for Specific URL's

Events in Activity Stream
The second dimension in the Activity Stream report is Events.  By clicking this dimension, you can view additional information beyond just the conversations people are having about your content.  For example, you can view data hub partner events like +1’s, delicious bookmarks, pocket saves, trackbacks, etc.  I’ll cover more about trackbacks shortly, but this was a cool addition by Google recently.

Similar to what we did earlier, using the dropdown arrow on the right side enables you to see the actual activity on each social network.  For example, selecting “View Activity” for a delicious bookmark takes you to the actual bookmark page.  Here, you can view the profile of the person bookmarking your content, view comments, etc.  This is a great way to understand what people are saying about your content, find influencers, connect with similar people, etc.

Events in Social Reports in Google Analytics

Quick Tip:
By clicking the social network logo in the events list for any action, you can link to a page that shows all activity from that specific social network.  For example, clicking the delicious icon in the screenshot below, you will be taken to all delicious events for this specific piece of content.

A Note About Twitter
I mentioned earlier that you can only get advanced level data from Data Hub Partners.  That’s true (and unfortunate), but there is some additional data you can get from Twitter.  If you click the the link for Twitter when viewing social networks in your reporting, you will see a list of t.co links (shortened links from Twitter).  If you move fast enough, you can enter those shortened URL’s in Twitter Search to view the actual tweets.  Then you can check out each Twitter user to find influencers, follow them, engage them, etc.  Twitter Search does not go back very far, so you’ll need to move fast.  You can also use a number of third party tools to mine Twitter data, but that’s for another post. :)

Analyzing Tweets via Social Reports in Google Analytics

Trackbacks
If you click back to the Social Referral tab, and click the “Social Referrers” dimension, you might see “Trackbacks” listed in the report.  Note, you might have to use the rows dropdown at the bottom of the report to reveal additional rows to view trackbacks.  If you click the “Trackbacks” link, and then click the Activity Stream tab, you will see inbound links that Google Analytics picked up.  Trackbacks will display links to your content from outside your site (inbound links).

Viewing trackbacks in social reports

From this report, you can view the pages linking to your content by clicking the link icon next to the URL, or by clicking the arrow dropdown and clicking “View Activity”.

Trackbacks are a Great Addition, But Not Perfect
It’s important to understand the links that your content is building on several levels.  First, you can start to understand what people are saying about your content, what types of sites are linking to you, understand the authors of that content, what the comments are saying, etc.  That’s all really useful information.  Second, you want to understand the SEO power of those links. Are they relevant websites, is the content high quality, is it a spammy website, etc?  Third, you can absolutely use this intelligence to connect with influencers, whether that’s the blog author, or people commenting.  And no, this isn’t as robust as using Open Site Explorer, Majestic SEO Tools, Google and Bing Webmaster Tools, etc., but it’s nice having this data in Google Analytics.

Social Conversion Data for Specific Content
GA’s Social Reports include a valuable conversion report that displays the last click and assisted conversions from social networks. This is important data to analyze, since you can understand how social networks impact conversion (by directly impacting conversion and/or assisting conversion).

But, the social conversion report is not broken down by content.  In order to get that data, you would need to create an advanced segment for social traffic, then view top landing pages with that segment active.  Then you can analyze the conversion impact of visits to that piece of content from social networks.  At a top-level view, it’s great to see conversion data from each social network, but if you are laser focused on a specific piece of content, then the standard social reports won’t really help you.

Summary – Get Social with Google Analytics
As you can see, Social Reporting was a great addition for Google Analytics.  It’s ultra-important to understand the impact of social traffic, what’s being shared across social networks, which influencers are sharing your content, who is engaging that content, etc.  It’s also important to analyze specific pieces of content that are being actively shared across social networks.  I hope this post explained more about how to find and analyze data for a specific post.  But like anything else in digital marketing, you need to test it out for yourself!  So target a piece of content, fire up Google Analytics, and hit the social reports.  Good luck.

GG

Wednesday, June 20th, 2012

It’s Official: Google Wonder Wheel is Back, and It’s Called the Contextual Targeting Tool [Tutorial]

Contextual Targeting Tools in Google AdWords

Keyword research is a critical component to a solid and rounded SEO strategy.  When you break it down, you need to know what people are searching for in order to target the right terms.  Keyword research fuels your content generation strategy.  I use a wide range of tools when conducting keyword research and each has its own purpose.  In the past, one of my favorite free tools was Google’s Wonder Wheel.  You’ll notice the word “was” in the last sentence.  That’s because Google shut down the tool last year, while many search engine marketers screamed a collective “NO!!” while it was happening.

Many people in the industry used Wonder Wheel to visually find related keywords, which often helped expand your keyword research (down the right path based on data).  Wonder Wheel’s related terms were based on Google data (same session searches), so you knew the terms being displayed made sense.  Also, the visual nature of wonder wheel made it very interactive and easy to use, while returning a smart path for search engine marketers performing keyword research.

As you clicked a word, related terms appeared around that term. As you clicked related terms, it became the anchor word, with more terms appearing around it.  So on and so forth.  It was a phenomenal way to find related keywords in an interactive and visual way.  Needless to say, we all missed the Wonder Wheel.

An example of using Google Wonder Wheel to find related searches:
An Example of Using Google Wonder Wheel
Image from Tech Source

Alternatives, and Confirmation at the Google Agency Summit
I had the opportunity to attend the Google Agency Summit last week in New York City at Google Headquarters.  It was a great day packed with presentations covering the latest in Mobile, Video, Analytics, Social, etc.  One of the first presentations was by Jordan Rost covering some of the free research tools that Google provides for marketers.  As Jordan was covering Google Correlate, I asked if it could be used in a similar way to the old Google Wonder Wheel.  He shot me a quick look and said, “Not exactly, but I’m getting to the Wonder Wheel soon.”  Needless to say, I was excited to learn more!

The Contextual Targeting Tool
I do a lot of paid search work, so I’m extremely familiar with the Contextual Targeting Tool (CTT).  But it seems the CTT contains a surprise that many search marketers don’t know about.  Sure, it was often listed as an alternative to Wonder Wheel, but was it a solid replacement?  Does it provide the same great same session data we were getting from Wonder Wheel?

Well, Jordan explained that the Contextual Targeting Tool is run by the same engine that fueled Wonder Wheel.  Note, I’m not referring to a similar type of engine.  It’s the exact engine that ran the Wonder Wheel!  That’s awesome news, and it was great to receive confirmation of this.

Sure, it’s not as visual as Wonder Wheel, but it can still yield the same results.  So, I’m going to walk you through a quick example of finding related terms by using the Contextual Targeting Tool below.  Again, the purpose of Wonder Wheel was to find related terms, based on actual Google data.  Let’s dig in.

An example of using the Contextual Targeting Tool in place of Wonder Wheel:
Let’s say you focused on computer security and you were just beginning keyword research.  You know several keywords and categories you want to target, but want to find related terms, based on Google’s wealth of data.  That’s a smart move, since you don’t want to leave keywords (and targeted traffic) on the table.

Let’s head over to the Contextual Targeting Tool to do some research.

1. Log into AdWords, click the Tools and Analysis tab, and then select Contextual Targeting Tool.  Note, the primary purpose of the tool is to help search engine marketers build tight themes of keywords for Display Network campaigns.  But, we’re going to use it as a replacement for the Wonder Wheel in this example.

Find the Contextual Targeting Tool in AdWords

2. In the text field at the top of the page, enter “computer security” without quotes.

Entering keywords in the Contextual Targeting Tool

The CTT will display several rows of data containing related keywords, based on the initial keyword you entered.  You will see the anchor keyword on the left and then five related keywords in each row.  This is where you can start to gain great ideas for related terms.  Again, these keyword grouping are being driven by the Wonder Wheel engine.

2. In our example, I see “internet security”.  Maybe I didn’t know people were searching for that keyword, in addition to “computer security”, and I want to use that term as our keyword anchor (to find more related searches).  When I enter that term in the text field, I now get more rows of data, based on that new keyword.

Finding related searches using the Contextual Targeting Tools

3. I now see “internet security software” in the list, and decide to use that as my anchor.  I enter that word in the text field and I now see more terms related to this specific keyword, including “security rating”.  Interesting… I wasn’t going to focus on that while building out content.  Let’s go down that path now…

Expanding related searches with the Contextual Targeting Tool

4. You can also click the plus sign (+) to expand a certain category, which will reveal additional rows with related keywords.

Exapnding ad groups in the Contextual Targeting Tool


Valuable and Addictive
You can see how this can become both valuable and addictive.  :)  Sure, this isn’t as visual as Wonder Wheel, and it takes a few extra steps, but the data is the same.  To me, running through this exercise is an essential component to performing thorough keyword research.

Let’s face it, you won’t know every keyword that people are searching for.  Actually, many people are too close to their own industries, products, and services to know how the average person is searching.  Using Wonder Wheel, I mean the Contextual Targeting Tool, you can find some gems that you might never uncover normally.  That’s why I love this functionality.

Summary – Long Live Wonder Wheel!
Again, this is the same engine that fueled Wonder Wheel, and that’s confirmed by Google.  So, if you are performing keyword research, I highly recommend you check out the Contextual Targeting Tool for uncovering related searches.  Like I said earlier, don’t leave keywords and targeted traffic on the table.  Now, if Google would only bring back the slick visual UI of Wonder Wheel!  OK, I’m getting greedy now. :)

GG